December 14, 2018
We all know the saying, "you cannot keep doing the same thing and expect different results". No truer words were ever spoken...as this truly applies to everything we do in life. So in order to improve your business, you have to do things a bit differently. Here are 5 fairly simple ways to do so:
1. Focus on what you are or can be the ONLY one offering in your business’s category vs. being the BEST @ what your competitors are also doing. You want people to have to come to you for that product or service.
2. Go after bigger &/or better clients (i.e. other businesses, groups or larger in size & volume &/or those willing & able to buy more of your product or services). In other words...improve your clientele & you will also improve your average transaction.
3. Focus on ‘the ending’. Customers remember their entire experience based on how it ends (smooth transactions, thank-you’s, follow-ups, how issues are handled). You of course want them to be left feeling good about their experience so they will return &/or recommend your business to others. It is cheaper to keep existing customers than to get new ones...& word of mouth is the cheapest form of advertising.
4. Ensure your overall branding & message is strong, clear, consistent & representative of your business’s image, strategy & goals.
5. Maximize your online exposure. Add your business to all relevant social media & search engine platforms. Also improve search results for your business with SEO (search engine optimization).
Should you need assistance with any of the above, we can help. See contact page for submit form, shoot us an email or give us a call...
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